MICHELLE JOHNSON

Intensive full-time 6-month software development bootcamp anchoring learning with both individual and team-based projects. This bootcamp covers HTML, CSS, Javascript and React.js in the first 3 months and will be covering Python, Django and SQL and the last 3 months.

• Troubleshoot and repair Guidance and Control systems on C-130H model aircrafts to Air Force Standards
• Use a wide array of test equipment, Technical Orders (minimum performance standard) and coordinate with other departments to meet required deadlines
• Track and document maintenance requirements through a GO81 system
• Train, guide and mentor junior airmen on how to use Tech Orders and previously learned knowledge to repair aircrafts

• Managed patient medical records, information and equipment for multiple companies owned by owners with the use of SharePoint and Noble House Billing Software
• Provided administrative assistance to management team
• Encouraged and improved cross-department internal communication by creating communication standards as company expanded and hired new employees
• Answered phones, made insurance verification calls, data entry and preparing outgoing mail
• Tracked outgoing patient products and returns
• Set up interviews for potential new members to team

• Printed, organized, edited, canceled orders and shipped labels (FedEx and USPS) from eBay and Amazon e-commerce sites 
• Answered and resolved customer emails and phone calls within 24 hours of being received
• Corrected issues with orders in the warehouse
• Trained new employees on all customer service procedures and customer etiquette

• Proficient in the use of various Microsoft programs including Excel, Word, Outlook and PowerPoint to provide documents for instructors
• Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, scheduling and organizing filing system
• Created spreadsheets and documents for Instructors